IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

USA PATRIOT ACT

To help the government fight the funding of terrorism and money laundering activities, Federal law ( USA Patriot Act) requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We will also ask to see your drivers license or other identifying documents.

If you would like to contact a representative of 1st International Bank regarding the U.S. Patriot Act, please call 1-800-996-5554, stop by your nearest 1st International Bank location or refer to our contact page for further information.

CONSUMER COMPLAINT NOTICE

First International Bank is chartered under the laws of the State of Texas and by state law, is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against First International Bank should contact the Texas Department of Banking.

First International Bank also engages in the business of selling travelers checks as an agent for American Express, which company is licensed under the laws of the State of Texas and is subject to regulatory oversight by the Texas Department of Banking.

Customers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

In Person or U.S. Mail:

Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone: 877-276-5554 (toll free)
Fax: 512-475-1313
E-mail: consumer.complaints@banking.state.tx.us
Website: www.banking.state.tx.us